Refund policy

Our Refund Policy was last updated on June 2023.

Thanks for shopping at Kwaba Cosmetics™️. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our policies.

As with any shopping experience, there are terms and conditions that apply to transactions. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Kwaba Cosmetics™️, you agree to the terms set below along with our Privacy Policy. If there’s something wrong with the policy you bought, or if you are not happy with it, you will not be able to issue a refund for your item.


Due to the natural ingredients included in our products, we do not offer refunds or exchanges once the product is open. We will not cancel an order once it has been placed. It is the responsibility of the customer to ensure they have provided the correct shipping address at checkout. We will not issue refunds on orders sent to an incorrect address provided by the customer. We will not issue refunds on orders returned to the sender because of an incorrect address.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes To Our Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy.

Contact Us

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